GSL
Update - We have received a further update from the Indigo team, advising of the repair progress, see below.

Fault #1 - (Indonesian Waters, ~37km south of R1105) has been completed with confirmation received from the Indigo NOC just now.

Fault #2 - Segment 1B (Australian Waters, ~1.2km west of Perth BMH)
• Shunt fault and partial fibre break in shallow waters.
• Occurred 17 Dec 2025 @ 14:04 UTC.
• Diver survey completed; findings under review to finalise repair planning.
• Peter Faber repair vessel is in Perth and in the area, supporting repair mobilisation.
• Spares transfer and loading in progress (ETA Perth: late-Jan 2026).
• Final Splice and Bight Deployment ETC: early-mid Feb 2026.

Fault #3 – Segment 1A (Indonesian Waters, ~42km south of R1109)
• Shunt fault only; no fibre break detected.
• Occurred 02 Jan 2026 @ 02:40 UTC.
• Repair operation permits and applications in progress.
• Pending repair vessel availability.
• Final splice and bight deployment ETC: 06 Apr 2026.

Jan 28, 2026 - 01:04 UTC
Update - We have received a further update within the last half hour from the Indigo team, outlining the tentative repair schedule:

- 5th December 2025: Permitting process initiated with Indonesian authorities 

- 19th January 2026: Ship Mobilisation from Batam, Indonesia

- 23rd - 30th January 2026: Cable repair window
- 30th January 2026: Scheduled repair completion

Dec 05, 2025 - 06:41 UTC
Identified - The Indigo-West submarine cable system went down at 2025-12-03 08:42:14.512953 UTC roughly ~44 hours ago.

We have now been provided with information we can disclose publicly.

- OTDR testing indicates that the fault is located between two subsea repeaters, approximately 725 km from Singapore.
- Callout notification to the marine vessel repair company has been issued and a vessel is being organised to conduct the repair. The repair vessel is currently available for approximately mid-January 2026.
- Marine vessel repair company will also begin the permitting application process with the Indonesian authorities which is expected to take approximately 45 days. This would make the repair permit approval ETA ~19th January.

Traffic has automatically rerouted via alternate paths. Customers in Australia will experience higher latency when accessing Southeast Asia or Europe, and vice-versa.

As a reminder, our live weathermap is available for all customers who wish to view the specifics.

Dec 05, 2025 - 05:12 UTC
IP Transit Operational
(AU) Adelaide Operational
(AU) Brisbane Operational
(AU) Melbourne Operational
(AU) Sydney Operational
(AU) Perth Operational
(NZ) Auckland Operational
(EU) Amsterdam Operational
(EU) Marseille Operational
(EU) Frankfurt Operational
(UK) London Operational
(HK) Hong Kong Operational
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(USA) Atlanta Operational
(USA) Seattle Operational
(USA) Guam Operational
(EU) Sofia Operational
(EU) Helsinki Operational
(EU) Madrid Operational
(EU) Warsaw Operational
(EU) Vienna Operational
(EU) Milan Operational
Backbone Network Degraded Performance
(AU) Adelaide Operational
(AU) Brisbane Operational
(AU) Melbourne Operational
(AU) Sydney Operational
(AU) Perth Degraded Performance
(NZ) Auckland Operational
(EU) Amsterdam Operational
(EU) Marseille Operational
(EU) Frankfurt Operational
(UK) London Operational
(HK) Hong Kong Operational
(SG) Singapore Degraded Performance
(JP) Tokyo Operational
(USA) Ashburn Operational
(USA) Chicago Operational
(USA) Dallas Operational
(USA) Phoenix Operational
(USA) Los Angeles Operational
(USA) New York Operational
(USA) Atlanta Operational
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(USA) Guam Operational
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(EU) Helsinki Operational
(EU) Warsaw Operational
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(AU) Sydney - Equinix SY5 Operational
(AU) Sydney - NextDC S1 Operational
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(AU) Melbourne - NextDC M1 Operational
(AU) Adelaide - Equinix AE1 Operational
(AU) Adelaide - ColoCity DC3 Operational
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(SG) Singapore - Equinix SG3 Operational
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(EU) Amsterdam - Iron Mountain AMS1 Operational
(USA) Phoenix - PhoenixNAP Operational
(UK) London - Equinix LD8 Operational
(UK) London - Telehouse North Operational
(UK) London - Telehouse West Operational
(USA) Los Angeles - Equinix LA1 Operational
(USA) Chicago - Equinix CH3 Operational
(USA) Atlanta - Digital Realty 56 Marietta Operational
(USA) Seattle - Digital Realty The Westin Building Exchange Operational
(USA) Guam - RTI Guam GNC Operational
(AU) Melbourne - Equinix ME1 Operational
(AU) Perth - NextDC P1 Operational
Customer Portals Operational
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Bare Metal Management Operational
Protection Reporting Operational
Protection Managment (Creatia) Operational
Remote Protection Management (Mercury) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 3, 2026

No incidents reported today.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

Unresolved incident: Indigo-West Submarine Cable System Fault (Perth to Singapore).

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.