GSL
Perth to Singapore - Indigo West - Maintenance
Update - Maintenance on the Indigo West cable system is still on-going. All traffic will continue to re-route via alternative paths until it has resolved.

Further updates will be provided as required.
May 31, 2023 - 11:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 2023 - 00:00 UTC
Update - GSL has received further information about this Shunt fault repair on Indigo West.

Please see update below:

Hazard Window:
START: 2023/05/19 00:00 UTC
END: 2023/06/09 00:00 UTC

Forecasted Outage:
START: 2023/05/25 00:00 UTC
END: 2023/06/04 00:00 UTC

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Further updates will be provided during the maintenance period.
Update - The maintenance on Indigo West (Singapore – Australia) subsea cable – has been again re-scheduled to start 16th May 2023 and estimated to be completed 6th June 2023.
Update - The maintenance on Indigo West (Singapore – Australia) subsea cable – has been again re-scheduled to start 3rd May 2023 and estimated to be completed 13th May 2023.
Update - The maintenance on Indigo West (Singapore – Australia) subsea cable – has been re-scheduled to start 1st Apr 2023 and estimated to be completed 10th Apr 2023.
Scheduled - The consortium members for Indigo West (Perth to Singapore) have scheduled a maintenance period to repair a shunt fault on the subsea cable.

During this time customers with unprotected ethernet circuits will experience an outage.
IP transit services will reroute via alternative paths.

Due to the nature and location of the subsea work required, the start time and exact duration of the repair is subject to change as it will depend on prevailing conditions and any unforeseen circumstances. We will provide updates on the progress of this maintenance.
WEATHER ADVISORY NOTICE - Sydney - Guam - Tokyo - JGN North & South
Update - The main weather system has passed through.

However, widespread power outages are still a possibility. GSL's network team will continue to monitor the subsea cable system.
May 26, 2023 - 21:41 UTC
Monitoring - WEATHER ADVISORY NOTICE

A super typhoon “Mawar” is expected to hit the U. S. territory island of Guam sometime after 10:01 AM local time (00:01 UTC) on Wednesday, May 24th.

Weather Tracking Link: https://www.windy.com/-Hurricane-tracker/hurricanes/mawar?12.538,136.784,5

We do not expect any impact on the cable system JGA North & South (Sydney - Guam - Tokyo). However, our network team will monitor closely over the next 24-48 hours. Further updates will be provided as they become available.

The GSL team wishes everyone on the Island the best during this storm.
May 23, 2023 - 21:27 UTC
IP Transit Operational
(AU) Adelaide Operational
(AU) Brisbane Operational
(AU) Melbourne Operational
(AU) Sydney Operational
(AU) Perth Operational
(NZ) Auckland Operational
(EU) Amsterdam Operational
(EU) Marseille Operational
(EU) Frankfurt Operational
(UK) London Operational
(HK) Hong Kong Operational
(SG) Singapore Operational
(JP) Tokyo Operational
(USA) Ashburn Operational
(USA) Chicago Operational
(USA) Dallas Operational
(USA) Phoenix Operational
(USA) Los Angeles Operational
(USA) New York Operational
(USA) Atlanta Operational
(USA) Seattle Operational
(USA) Guam Operational
Backbone Network Under Maintenance
(AU) Adelaide Operational
(AU) Brisbane Operational
(AU) Melbourne Operational
(AU) Sydney Operational
(AU) Perth Under Maintenance
(NZ) Auckland Operational
(EU) Amsterdam Operational
(EU) Marseille Operational
(EU) Frankfurt Operational
(UK) London Operational
(HK) Hong Kong Operational
(SG) Singapore Under Maintenance
(JP) Tokyo Operational
(USA) Ashburn Operational
(USA) Chicago Operational
(USA) Dallas Operational
(USA) Phoenix Operational
(USA) Los Angeles Operational
(USA) New York Operational
(USA) Atlanta Operational
(USA) Seattle Operational
(USA) Guam Operational
Datacentres Operational
(AU) Sydney - Equinix SY5 Operational
(AU) Sydney - NextDC S1 Operational
(AU) Brisbane - NextDC B2 Operational
(AU) Melbourne - NextDC M1 Operational
(AU) Adelaide - Equinix AE1 Operational
(AU) Adelaide - ColoCity DC3 Operational
(AU) Perth - Equinix PE2 Operational
(AU) Perth - NextDC P2 Operational
(NZ) Auckland - DataCentre220 Operational
(SG) Singapore - Equinix SG3 Operational
(JPN) Tokyo - Equinix TY8 Operational
(HK) Hong Kong - Equinix HK1 Operational
(USA) Ashburn - Equinix DC10 Operational
(USA) New York - Equinix NY2 Operational
(USA) Chicago - Equinix CH1 Operational
(USA) Los Angeles - Coresite LA2 Operational
(USA) Dallas - Equinix DA11 Operational
(EU) Amsterdam - Equinix AM5 Operational
(EU) Amsterdam - Nikhef Operational
(EU) Frankfurt - Equinix FR5 Operational
(EU) Marseille - Interxion MRS2/3 Operational
(EU) Amsterdam - Iron Mountain AMS1 Operational
(USA) Phoenix - PhoenixNAP Operational
(UK) London - Equinix LD8 Operational
(UK) London - Telehouse North Operational
(UK) London - Telehouse West Operational
(USA) Los Angeles - Equinix LA1 Operational
(USA) Chicago - Equinix CH3 Operational
(USA) Atlanta - Digital Realty 56 Marietta Operational
(USA) Seattle - Digital Realty The Westin Building Exchange Operational
(USA) Guam - RTI Guam GNC Operational
Customer Portals Operational
Support and Billing Operational
Bare Metal Management Operational
Protection Reporting Operational
Protection Managment (Creatia) Operational
Remote Protection Management (Mercury) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 2, 2023

No incidents reported today.

Jun 1, 2023

No incidents reported.

May 31, 2023

Unresolved incident: Perth to Singapore - Indigo West - Maintenance.

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

Unresolved incident: WEATHER ADVISORY NOTICE - Sydney - Guam - Tokyo - JGN North & South.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023
May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

No incidents reported.

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