GSL
All Systems Operational
IP Transit Operational
(AU) Adelaide Operational
(AU) Brisbane Operational
(AU) Melbourne Operational
(AU) Sydney Operational
(AU) Perth Operational
(NZ) Auckland Operational
(EU) Amsterdam Operational
(EU) Marseille Operational
(EU) Frankfurt Operational
(UK) London Operational
(HK) Hong Kong Operational
(SG) Singapore Operational
(JP) Tokyo Operational
(USA) Ashburn Operational
(USA) Chicago Operational
(USA) Dallas Operational
(USA) Phoenix Operational
(USA) Los Angeles Operational
(USA) New York Operational
Backbone Network Operational
(AU) Adelaide Operational
(AU) Brisbane Operational
(AU) Melbourne Operational
(AU) Sydney Operational
(AU) Perth Operational
(NZ) Auckland Operational
(EU) Amsterdam Operational
(EU) Marseille Operational
(EU) Frankfurt Operational
(UK) London Operational
(HK) Hong Kong Operational
(SG) Singapore Operational
(JP) Tokyo Operational
(USA) Ashburn Operational
(USA) Chicago Operational
(USA) Dallas Operational
(USA) Phoenix Operational
(USA) Los Angeles Operational
(USA) New York Operational
Datacentres Operational
(AU) Sydney - Equinix SY5 Operational
(AU) Brisbane - NextDC B2 Operational
(AU) Melbourne - NextDC M1 Operational
(AU) Adelaide - Equinix AE1 Operational
(AU) Adelaide - ColoCity DC3 Operational
(AU) Perth - Equinix PE2 Operational
(AU) Perth - NextDC P2 Operational
(NZ) Auckland - DataCentre220 Operational
(SG) Singapore - Equinix SG3 Operational
(JPN) Tokyo - Equinix TY8 Operational
(HK) Hong Kong - Equinix HK1 Operational
(USA) Ashburn - Equinix DC10 Operational
(USA) New York - Equinix NY2 Operational
(USA) Chicago - Equinix CH1 Operational
(USA) Los Angeles - Coresite LA2 Operational
(USA) Dallas - Equinix DA11 Operational
(EU) Amsterdam - Equinix AM5 Operational
(EU) Amsterdam - Nikhef Operational
(EU) Frankfurt - Equinix FR5 Operational
(EU) Marseille - Interxion MRS2/3 Operational
(EU) Amsterdam - Iron Mountain AMS1 Operational
(USA) Phoenix - PhoenixNAP Operational
(UK) London - Equinix LD8 Operational
(UK) London - Telehouse North Operational
(UK) London - Telehouse West Operational
(USA) Los Angeles - Equinix LA1 Operational
(USA) Chicago - Equinix CH3 Operational
Customer Portals Operational
DDoS Mitigation Portal Operational
Support Portal Operational
Dedicated Server Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Perth to Singapore - Indigo West - Maintenance Mar 3, 2023 00:00 - Mar 13, 2023 00:00 UTC
The consortium members for Indigo West (Perth to Singapore) have scheduled a maintenance period to repair a shunt fault on the subsea cable.

During this time customers with unprotected ethernet circuits will experience an outage.
IP transit services will reroute via alternative paths.

Due to the nature and location of the subsea work required, the start time and exact duration of the repair is subject to change as it will depend on prevailing conditions and any unforeseen circumstances. We will provide updates on the progress of this maintenance.

Posted on Nov 30, 2022 - 03:15 UTC
Past Incidents
Dec 4, 2022

No incidents reported today.

Dec 3, 2022

No incidents reported.

Dec 2, 2022

No incidents reported.

Dec 1, 2022
Resolved - The cable system is still reporting as operational, this issue has now been marked as resolved.
Dec 1, 00:30 UTC
Monitoring - The submarine cable system between Marseille and Singapore has returned to operational.

Our team will continue to monitor, and alert if there are any further issues.

Nov 29, 21:48 UTC
Update - We are continuing to investigate this issue.
Nov 29, 15:31 UTC
Update - We are continuing to investigate this issue.
Nov 29, 15:29 UTC
Investigating - We have observed a submarine cable outage occurring between Marseille and Singapore.
Traffic has automatically redirected via alternative paths. Some customers in Singapore may experience higher latency during this time.

Nov 29, 14:33 UTC
Nov 30, 2022

No incidents reported.

Nov 29, 2022
Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022
Resolved - Zayo has completed all fibre splicing.

This incident has now been marked as resolved.

Nov 23, 20:46 UTC
Monitoring - Our upstream partner Zayo is performing splicing on the the affected fibre path.

We will continue to monitor the circuit. Traffic continues to take other paths.

Nov 23, 04:07 UTC
Identified - Our network team is aware of an outage with one of our backhaul links between Los Angeles and Chicago.
Traffic is currently rerouting via alternative paths.

Our upstream provider for this circuit is aware of the issue and is currently investigating.
Updates will be provided when they become available.

Nov 22, 20:33 UTC
Nov 22, 2022
Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.