Based on some back channel discussions, we find it likely this cable system won't be repaired for at least 6 months at this stage.
Should we get information that we can share regarding any potential repair we'll update, otherwise this status may end up un-changed for some time going forward.
Posted Apr 07, 2025 - 12:40 UTC
Update
This has been confirmed as a cut roughly 1100km from Wada (Japan).
No official ETR yet.
Posted Jan 06, 2025 - 06:11 UTC
Identified
We have noted a fault on segment AB (Japan to Taiwan) of the RNAL submarine cable system. At this stage, we are still awaiting updates, as the damage investigation remains ongoing. No estimated time of resolution (ETR) has been provided yet.
Traffic has automatically been rerouted through alternative paths. During this period, customers may experience increased latency.
Posted Jan 05, 2025 - 02:01 UTC
This incident affects: Backbone Network ((JP) Tokyo, (TW) Taipei).