The cable system is still reporting as operational, this issue has now been marked as resolved.
Posted Dec 01, 2022 - 00:30 UTC
Monitoring
The submarine cable system between Marseille and Singapore has returned to operational.
Our team will continue to monitor, and alert if there are any further issues.
Posted Nov 29, 2022 - 21:48 UTC
Update
We are continuing to investigate this issue.
Posted Nov 29, 2022 - 15:31 UTC
Update
We are continuing to investigate this issue.
Posted Nov 29, 2022 - 15:29 UTC
Investigating
We have observed a submarine cable outage occurring between Marseille and Singapore. Traffic has automatically redirected via alternative paths. Some customers in Singapore may experience higher latency during this time.
Posted Nov 29, 2022 - 14:33 UTC
This incident affected: IP Transit ((HK) Hong Kong, (SG) Singapore, (JP) Tokyo) and Backbone Network ((HK) Hong Kong, (SG) Singapore, (JP) Tokyo).