AAE-1 (Marseille to Singapore)

Incident Report for GSL

Resolved

We have now received all-clear from vendors for the repair that was completed in the first two weeks of July as expected.

The cable system was down from:
2024-02-24 09:51:05.014949
until:
2024-07-12 14:14:29.702036
Posted Jul 18, 2024 - 16:45 UTC

Update

AAE-1 appears to be undergoing testing. The links have come up, and traffic is flowing over them.

The official repair date has not yet passed, and we do expect the system to be up and down over the next few days pending all-clear from suppliers.
Posted Jul 12, 2024 - 14:30 UTC

Update

Due to current location of the repair ship, we expect that capacity restoration should happen in the first 2 weeks of July.

We do not anticipate further delays past this point.
Posted Jun 20, 2024 - 00:01 UTC

Update

Permit difficulties have pushed this repair into July. No firm dates.
Posted Jun 01, 2024 - 05:35 UTC

Update

Repair has been delayed until mid-June.
Posted May 06, 2024 - 05:51 UTC

Update

Due to the nature of world events in the region the April expectation slipped slightly and is currently expected to restore between the 13th and 18th of May.
Posted Apr 29, 2024 - 00:04 UTC

Update

Tentative ETR is currently roughly April.

Once we have more detailed information we are able to relay we will update again.
Posted Feb 29, 2024 - 20:40 UTC

Identified

This link went down roughly 24 hours ago.

We have now been provided with information we can disclose publicly.

The cable impact has occurred 1039km from a branching unit near Jeddah, Saudi Arabia which puts the cut location directly south of Yemen in the Red Sea.

We are also aware that AAE-1 was not the only impacted cable at this location at roughly the same time.

The AAE-1 consortium are sourcing a ship to attend site and perform repairs, however no ETR has been provided at this stage.

All traffic has re-routed, we have ample capacity through the US and across Europe for this volume and expect to see no throughput problems for the duration of this event.
Posted Feb 26, 2024 - 00:30 UTC
This incident affected: IP Transit ((SG) Singapore) and Backbone Network ((SG) Singapore).